No one’s ability to remember names is perfect. Yet this important skill gives you the advantage in business and personal relations. “A person’s own name is the sweetest and most important sound,” Dale Carnegie wrote in How to Win Friends and Influence People. It is often the ticket to a friendship, a closed deal or a new partnership, and it generates instant good will in a way no other courtesy can.Peter Dupree, a Boston restaurateur, also makes it a point to remember names. When one of his regular customers introduced him to a friend named Connie recently, he made sure to thank her by name as she left the restaurant. “From the pleasantly shocked look on her face, I could tell not only that she would be back, but that she would bring in new customers,” the restaurateur said, “Remembering one person’s name in my business can get me 100 new patrons.”Forgetting someone’s name, on the other hand, can cause hurt feelings and make you feel socially inept and uncomfortable. Even worse, it can create a powerfully negative first impression that works against you long afterward.I have found that memory lapses (失误) often boil down to a question of concentration. Generally, we store important information in long-term memory and hold less-meaningful data in short-term memory. The challenge is to take the commonplace — like “that man’s name” — and somehow make it significant so it gets deposited in long-term memory.29. Remembering others’ names is an important skill because ______.
No one’s ability to remember names is perfect. Yet this important skill gives you the advantage in business and personal relations. “A person’s own name is the sweetest and most important sound,” Dale Carnegie wrote in How to Win Friends and Influence People. It is often the ticket to a friendship, a closed deal or a new partnership, and it generates instant good will in a way no other courtesy can. Peter Dupree, a Boston restaurateur, also makes it a point to remember names. When one of his regular customers introduced him to a friend named Connie recently, he made sure to thank her by name as she left the restaurant. “From the pleasantly shocked look on her face, I could tell not only that she would be back, but that she would bring in new customers,” the restaurateur said, “Remembering one person’s name in my business can get me 100 new patrons.” Forgetting someone’s name, on the other hand, can cause hurt feelings and make you feel socially inept and uncomfortable. Even worse, it can create a powerfully negative first impression that works against you long afterward. I have found that memory lapses (失误) often boil down to a question of concentration. Generally, we store important information in long-term memory and hold less-meaningful data in short-term memory. The challenge is to take the commonplace — like “that man’s name” — and somehow make it significant so it gets deposited in long-term memory. 29. Remembering others’ names is an important skill because ______.
题目解答
答案
解析
本题考查对文章细节信息的理解和归纳能力。解题思路是先明确题干问题，即找出记住别人名字是重要技能的原因，然后在文章中定位相关关键信息，对这些信息进行分析和归纳，最后得出答案。
- 理解题干：题目问的是“记住别人的名字是一项重要技能的原因是什么”，我们需要从文章中找出支持这一点的理由。
- 定位关键信息：
- 文章第一段引用戴尔·卡耐基的话 “A person’s own name is the sweetest and most important sound” 以及 “It is often the ticket to a friendship, a closed deal or a new partnership, and it generates instant good will in a way no other courtesy can”，说明记住名字往往是建立友谊、达成交易或开启新合作的“入场券”，并且能立刻产生善意，这是其他礼貌行为无法比拟的。
- 第二段用彼得·杜普雷的例子进一步说明，他记住顾客康妮的名字，让康妮感到被重视，从而愿意再次光顾，甚至带来新顾客，他说 “Remembering one person’s name in my business can get me 100 new patrons”。
- 第三段从反面说明忘记名字会伤害感情，让人感到不舒服，甚至留下负面的第一印象。
- 最后一段指出记不住名字通常是注意力不集中的问题，关键是要把名字变得有意义才能进入长期记忆。
- 归纳答案：综合全文，记住别人名字之所以重要，是因为它能让人感到被尊重和重视，迅速建立好感，有助于发展人际关系（无论是私人还是商业），还能带来实际利益，比如顾客回头、促成合作等。
- 组织语言得出答案：记住别人的名字是一项重要技能，因为它能建立良好的人际关系，赢得好感，并带来实际的好处。